5 Reasons Why Being a Field Coordinator Is Awesome
Being a field coordinator is a difficult, but incredibly rewarding job and we always come to treasure the unique and life-changing experiences we have during our time in the field. To give you some insight into what this job is like, here are the five best things about it.
Getting to know the refugees
This is by far the most amazing part of what we do. When refugees come under our care, we form strong bonds with them. Despite the vastly different stories and personalities, through our conversations, we see the common thread of remarkable perseverance and will to survive in each of the North Koreans we rescue. All of them have hopes for the future and many of the things we learn about our friends can be emotional, further strengthening our bond. We focus so much of our energy on providing food, clothes, shelter, time to rest for these refugees who have been through so much. When it comes time for them to leave, they do so with so much gratitude and strength. We believe getting to know them creates a strong relationship between the refugees and LiNK so that they feel comfortable reaching out for additional services after resettlement.
Seeing how refugees have changed post-resettlement
In Southeast Asia, the North Korean refugees we assist are still en route to their resettlement destination and are still not completely at peace. They are often nervous, anxious, and trying to process being in a world completely unfamiliar to them.
When we have the opportunity to travel to South Korea to meet with them once they have resettled, it’s always gives us a rush of anticipation because we get to see how they have changed. One particular memory we have from one of these trips is of visiting a noraebang (a Korean karaoke room) with resettled refugees. To watch them having fun was very moving. Sometimes, the simple fact that they look happy and safe is more than enough to make this job worth it.
Introducing refugees to the supporters who funded their rescues
The concept of a complete stranger donating several thousand dollars to a person in need they have never met is a completely foreign concept to many North Koreans. They are often astounded and moved that a person thousands of miles away would do something so selfless. With each refugee that comes through, we always make sure to introduce them to the person or group that helped fund their rescue, explaining who they are, where they’re from, how they found out about North Korea, and why they donated. It’s a moment when two worlds meet and the refugees often write thank you cards to donors to express their gratitude.
Observing how refugees interact with technology
It’s interesting to observe how sudden exposure to a world of technology affects a person who hasn’t grown up with it. One middle-aged refugee was hesitant about taking a photo with his head turned to the side because he thought the North Korean government had the technology to turn heads in photos and thus find out his identity. In contrast, we have also seen a North Korean child begging his mom as soon as the group arrived to turn on the TV so he could watch cartoons. The family had been well-off enough to be able to expose their son to foreign media at a young age even inside North Korea.
It’s a fascinating experience to show refugees Google Maps views of their hometowns. It’s just a simple bird's eye view, but the way their eyes light up and their fingers trace the roads to their homes, circle their schools, train stations, and marketplaces, is so visceral for them. It’s a contemplative moment for us—these people have left their country because of reasons that made life in North Korea miserable or unlivable. Despite that, North Korea is HOME and still filled with memories, both good and bad, of their childhood, family, and the simple pleasures of life—chatting with neighbors, holiday memories of gifts and special foods, and weddings.
Breaking the ice with delicious food
The first meal with every group is always quiet because we’re all meeting each other for the first time. So we always make it a point to ask about special foods the refugees had in North Korea or on the journey down as an icebreaker. Afterall, who doesn’t love talking about food? It’s true for North Koreans as well - everyone loves giving input on regional differences in preparing holiday meals, comparing market prices on fruit and produce, or complaining about the food not matching their tastes on their journey down.
We want to make sure the North Korean refugees are able to eat as much as they can to be strong enough for the remainder of their journey so we’ve made it a point to find out what foods fit best with their palates. For many of them, this journey is the first time they’ll have experience some tastes or seasonings (like cilantro) and it can come as a shock to them. It’s fun to think about what foods they would like—Yogurt? Chinese-style buns? Noodle soup? Fried rice with a fried egg on top is an all-around crowd pleaser.
Soon after the first meal, the refugees will have lively discussions about the delicious foods they ate in North Korea and when they were available. One mission, we brought out persimmons as dessert—it initiated a 20-minute discussion on the merits and differences of persimmons eaten in North Korea versus the ones bought in Southeast Asia.
Being a field coordinator is filled with many unique moments and this list summarizes just a few of them. And yes, though it is challenging at times, it’s the refugees who we are most excited to serve. We love sharing our experiences with them. No one group or mission is the same and that keeps our job exciting, varied, and dynamic.
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Inside North Korea: People still suffer legacy of pandemic-era controls
The path to freedom is harder than ever. But the North Korean people haven’t given up. Join us this World Refugee Day in offering a way forward.
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During the pandemic, the regime took every opportunity to tighten its control under the guise of stopping the spread of COVID-19. Borders were sealed and reinforced, isolating the country and its people to an unprecedented extent. Trade was cut off, and the jandmadang—the markets that we’ve long highlighted as hotspots of change—were decimated.
Although the pandemic feels like history, the situation remains difficult as North Koreans recover from their most challenging period for a generation.
Information from inside the country has become increasingly difficult to obtain these last few years. But a landmark 2024 report from Human Rights Watch has offered some visibility into North Korea’s intensifying repression and the increased challenges North Korean people have faced.
Decimated Market Activity
“The prolonged border closures and restrictions on movement in-country have decimated the market activity that has become essential for the general population to access basic necessities.”
– Tomas Ojea-Quintana, then special rapporteur on the situation of human rights in the DPRK in March 2022 (via Human Rights Watch)
When North Korea’s socialist economy collapsed in the mid-1990s, triggering widespread famine, ordinary North Koreans negotiated their own survival through illicit trade and smuggling. Grassroots marketization was leading to opening and change in North Korea, centered around the markets—the jangmadang.
But when the regime closed its borders in 2020, almost all trade was cut off.
Human Rights Watch shares that according to official records, by 2021 North Korea was importing only 6% of what it had been importing in 2011—a staggering decrease. But these numbers still fail to fully capture the lives and needs of ordinary North Koreans, a sentiment echoed by the former North Korean traders that spoke with Human Rights Watch:
“There was a large but unmeasurable gap between what official trade numbers show and the quantities of products ordinary North Koreans need in their daily lives. This gap, previously narrowed by informal trade, became huge when informal trade and economic activity was almost completely choked off starting in 2020.”
Intensified Border Security
“We found a 20-fold increase in the number of new guard buildings or facilities since 2019, with a total of 6,820 facilities placed near new or improved fences… [and] almost 500 kilometers (over 300 miles) of new fences…”
– Human Rights Watch
Through satellite imagery analysis, Human Rights Watch reviewed 321 kilometers, or roughly one-quarter of North Korea’s northern border, to compare security measures from before and after the pandemic.
Prior to 2020, approximately 230 kilometers (71%) of the 321 kilometers analyzed were fenced. But in the years since, multiple layers of fencing have been newly constructed, along with new and upgraded guard posts. Based on 2023 satellite imagery, there is now a staggering 743 kilometers (over 460 miles) of fencing within the 321 kilometers analyzed.
Along with infrastructure, in August 2020, the North Korean government created 1-2 kilometer “buffer zones” along its border with China, and instructed guards to “unconditionally shoot” on sight any person or wild animal entering the zones without permission, as “the [COVID-19] pandemic is being spread through air and items.” There were reports of at least 14 people being shot and killed between September 2020 and July 2022.
Human Rights Watch spoke with Young Mi, a former herbal medicine trader in contact with a relative in North Korea, to hear how the extreme restrictions had affected life in border areas:
“It is more the emotional environment and fear more [than the actual physical barriers] … [My relative] is scared to leave because of… a general sense of terror much stronger than a bullet or a wire fence.”
Starvation and Food Insecurity
“North Korea is one of the poorest countries in the world and the government has persistently struggled to ensure food security, adequate childhood nutrition, and access to medicine.”– Human Rights Watch
Chronic oppression in North Korea has created one of the most impoverished countries in the world. A 2023 UN report estimated that 46% of the population face food insecurity. Those 12 million North Koreans aren’t just numbers, but people like Eunju.
Eunju escaped from North Korea in 1999, fleeing starvation during the “Arduous March,” a propagandized name for a period of widespread famine.
“When the Arduous March began, rations from workplaces were nearly cut off. At first, we managed by selling household belongings or trading them for food, but eventually, there was nothing left to exchange. People would sigh, saying, ‘We can’t even trade our empty house for a single block of tofu.’
When spring arrived, we ate every kind of wild plant we could find, even peeling bark off pine trees, boiling and pounding it for days to make it edible. Although I managed to survive, death was everywhere. Some consumed nothing but wild plants and died from poisoning. Some were shot by soldiers while trying to steal corn from farms. Some were publicly executed for slaughtering and eating a cow. Some were orphaned street children, beaten to death for trying to steal food from others.
People lost their lives in different ways, but in the end, they all died trying to survive. The root cause was the same—severe food shortages.”
In 2021, Kim Jong Un urged the people to “wage another more difficult ‘Arduous March.’” Yet the regime continued to restrict cross-border trade and prioritize weapons development, all while neglecting domestic food production.
In the report from Human Rights Watch, Jiro Ishimaru, the director at Asiapress, shared that “In 2021, there were reports of people with disabilities and older people dying of starvation... after over three years of extreme difficulties, in April and May, there was a spike in reports of whole families and ordinary people dying of starvation in urban areas near [North Korea’s] northern border.”
Crackdowns on Foreign Media
“Simply watching [foreign] media content can result in a sentence of forced labor of over 10 years in a forced labor prison camp… Public executions of offenders are permitted, evidently to increase a sense of fear and alarm among the population”
– Human Rights Watch
The near-absolute control of information and media is one of the key ways that the regime disempowers and represses North Korean people. During the pandemic, it imposed several new laws that increase the severity of punishments for being caught with foreign media, and go as far as to restrict how individuals can express themselves.
Human Right Watch outlines the main additions:
- Reactionary Ideology and Culture Rejection Law (December 2020) “bans people from smuggling, viewing, and distributing ‘reactionary’ and ‘anti-socialist ideology and culture’”
- Youth Education Guarantee Law (September 2021) “bans young people from copying foreign culture and reorients them to a ‘socialist lifestyle’”
- Pyongyang Cultural Language Protection Act (January 2023) “permits the authorities to punish people for using South Korean intonations or slang”
Offenders could be sentenced to 6+ years of hard labor, or “if the severity of the crime is deemed high,” the death penalty.
The timing of these new laws is no coincidence. As North Koreans face a reality that is increasingly distant from the propaganda they’ve been told to believe, foreign media has the potential to further erode the regime’s legitimacy and control.
Our North Korean friend, Yulseong, shared how foreign media impacted his perception of the the regime and his ultimate decision to leave in 2018:
“I was introduced to music and movies from other countries through my friends. For movies, I loved James Bond and other Hollywood films. While watching them, I realized that North Korea was truly a poor country, and it made me want to leave as soon as possible.
For songs, I listened to ‘Bingo’ by Turtles, ‘Pure Love’ by Koyote, and music by Jatanpung. Seeking out songs about life and love is a basic human desire. Even if people fear punishment, that desire cannot be suppressed. That’s why, even today, I believe many North Koreans continue to watch foreign content.”
Lack of Access to Healthcare
“The DPRK Socialist Constitution and the country’s Public Health Law provide for free medical care to all citizens. In reality, medical supplies and medication are unavailable to most North Koreans and only those who can afford to purchase them on the private market.”
– Human Rights Watch
North Korea’s defunct healthcare system is another example of how the regime’s constraints create unnecessary hardship for North Korean people. The majority of the country’s public health system collapsed along with North Korea’s socialist economy in the 1990s. In the aftermath, the regime only prioritized hospitals in areas like Pyongyang, leaving ordinary North Koreans to fend for themselves.
According to a 2017 UN report, an estimated 33% of the population (8.4 million people) had limited access to health services, including 50% of people in rural areas.
Human Rights Watch spoke with a former North Korean doctor and nurses who escaped after 2014, who shared that, “most local clinics were only capable of diagnosing basic diseases and setting broken bones, and had barely any working tools, supplies, medicine, or electricity… medical workers relied on market activity and what their patients gave them to eat to survive.”
For our North Korean friend Lily, the most frustrating part was that all this suffering was preventable.
“When my older sister, Hye-Joo, developed acute appendicitis, there was no emergency line to call, or cars or taxis to transport her to the hospital. We loaded her onto a cart that was meant to carry produce, moving at a terribly slow pace.
Desperate to ease my sister’s pain, we exhausted every resource we had. Any surgical or medical equipment a patient needs has to be provided by the family. Gauze, painkillers, blankets–even food and bribes–may be necessary for an operation. Even then, severe shortages made it impossible to fully prepare. The surgery was performed with minimal anesthesia and makeshift sterilization. Later, my sister told me she had felt the knife cutting into her skin, and heard the doctor’s orders during the surgery.
What should have been a simple and safe procedure was a traumatic, life-threatening experience.”
Impact on this Issue
In the face of enormous challenges, we cannot be discouraged, because this work is more important than ever.
There are still things we can and must do to strengthen forces of change. LiNK is one of the few groups still running rescue operations in the underground railroad. We’re cultivating and partnering with North Korean activists and storytellers who are leading efforts to raise global awareness for this issue. And we’re ambitiously expanding our Information Access Programs, devising new strategies and pathways to get information and technology inside North Korea to empower the people.
Join us in reaffirming our commitment to a free North Korea.
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Change has never been a linear process. But one thing we can always be certain of is the resilience and strength of the North Korean people.
