Creating home: An Interview with our U.S. Resettlement Assistance Manager

While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.

Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.

What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.

What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.

What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.

What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
North Korean Refugees Reaching their Potential: A Mid-Year Recap of 2024
It’s been a busy first half of the year for Liberty in North Korea! In case you missed it, here’s all that we’ve accomplished together with YOU and our North Korean friends.
Many of these major updates have been a long time in the making. This bigger-picture impact is only possible because of the continued support and generosity of this global movement. With every update we share, know that you’re now a part of each of these stories, and you have helped to change lives!

The 2024 Advocacy Fellows: Bella, Grace, and Lily wrapped up their 2.5 months in the US after traveling to 11 cities, speaking at 48 events and meetings, and sharing their stories in person with over a thousand people!
20 North Korean refugees now living in freedom: Of the 20 rescued, 3 families were able to escape together and will also reunite with family in South Korea. One woman will be seeing her sister again after being separated for 25 years!

The LiNK English Language Program: This spring, we had our biggest semester of LELP yet—156 participants, including 78 North Korean students and 78 volunteers. 98% of participants reported that they were satisfied with the program!
12 North Korean students awarded academic scholarships: $77,400 was awarded to help North Koreans studying in the US complete their post-secondary education programs and achieve their academic goals.
Featured Content

- 📰 Read: From our World Refugee Day campaign, experience “The Journey” of North Korean refugees through the eyes of Il-Lyong, Vickey, Haneul, and Doohyun.
- 🎥 Watch: North Korean stories are headed to the Emmys! Beyond Utopia, a documentary following several people as they escape from North Korea, was just nominated for “Exceptional Merit in Documentary Filmmaking.” Stream now on Hulu!
- 📝 Learn: Curious about North Korean instant noodles? Or what middle school is like in the most closed-off country in the world? Our North Korean friend (and one of last year’s Summit speakers!) Sunghee is publishing weekly articles about her experiences.
LiNK in the News

- A daring escape by boat: Kang Gu-rin is one of just 15 North Korean refugees who have escaped directly from North Korea and made it to South Korea since 2021. Read more in this recent Washington Post article.
- The Closing of North Korea 2018-2023: Earlier this year, Human Rights Watch published an in-depth report on the devastating impact of pandemic-era restrictions on the North Korean people.
- Where they are now: Last month, Geumhyok, one of our 2018 LiNK Advocacy Fellows, spoke at the U.N. Security Council Meeting on North Korean Human Rights (timestamp 35:50). He’s the second LiNK program alumni to be invited to speak this year!
Thank you for your unwavering support and dedication to the North Korean people. We’re excited to see what the second half of 2024 brings!