Creating home: An Interview with our U.S. Resettlement Assistance Manager

While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.

Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.

What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.

What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.

What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.

What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
One Day with the North Korean People | LiNK Summit 2023
After five years, LiNK Summit made its return on June 3rd, 2023! Over 200 Allies, North Korean advocates, fellow activists, and global LiNK staff gathered to spend One Day with the North Korean People in Long Beach, CA. We had supporters who drove hundreds of miles and flew in from across the US, bringing friends and family to join the movement.
Working on this issue can often feel isolating. Summit was a much-needed, powerful reminder that so many incredible people are committed to seeing a free North Korea in our lifetime. Through the course of a day, attendees had the opportunity to hear directly from and collaborate with North Koreans through different breakout sessions and experiences.

The Jangmadang Experience
Perhaps the highlight of this year’s Summit was The Jangmadang Experience – a collection of interactive booths and installations inspired by North Korea’s grassroots markets. Attendees could see smuggled goods, try North Korean food, pick up swag, and find ways to take action.

The “Taste of North Korea” food booth was a favorite among guests. Our North Korea-born staff were able to source authentic North Korean cookies and candy, as well as corn flour, which they used to prepare sweet corn rice cakes at the event.
People returned for seconds, then thirds. Our North Korean friends were shocked by the familiar tastes, and reminisced about the last time they had these snacks in North Korea. It was so heartwarming to see how food connected past and present, and created a new experience for everyone.

“Under the Same Sky” was a collaborative installation inspired by Joseph Kim’s memoir and the colorful prayer ribbons at Imjingak Park near the border of North & South Korea. When Joseph Kim thinks about his sister, whom he hasn’t seen since his escape, he says:
“Right now, we only share the stars. But I can look up at night and see that you are under the same sky. That will have to be enough until I find you.”
Attendees were asked to share their own messages of hope and tie them to the wall. As the day passed, it was so encouraging to see the number of ribbons grow- a reminder that we’re all under the same sky, and one day every North Korean will be free.

Another popular destination was “Past Lives,” a collection of smuggled goods and mementos from North Korea. Each of the objects- North Korean money, propaganda posters and pins, a razor blade, a floral dress, and more- held powerful stories and memories from the past lives of our North Korean friends.

As guests perused the rest of the booths, they could write postcards inviting people to become Allies, record a message of encouragement to our North Korean friends, marvel at photos from inside North Korea, and more. It was a vibrant and exciting part of the day, emulating the dynamism of the Jangmadangs in North Korea!
The Red Box Live
Inspired by our popular YouTube series, The Red Box, we created an offline opportunity to ask our North Korean friends anything about life in the most closed country in the world. Harry, Joy, and Sunghee shared their personal stories while candidly responding to audience questions about everything from dating in North Korea to experiences with discrimination in South Korea.
“I learned that every North Korean refugee has their own unique story, and the freedom they enjoy now is something that all 25 million North Koreans deserve.”
– Summit attendee

Imagining the Future of North Korea
We can’t know what path North Korea will take, but we do know that irreversible change is already happening and it's being driven by the people. In this panel we had North Korean activist, Seohyun Lee; expert on North Korea’s technology and media environment, Nat Kretchun; and LiNK’s South Korea Country Director, Sokeel Park, lead a discussion around imagining the future of North Korea and how we can support change.
Increasing the North Korean people’s access to outside information is one of our biggest opportunities to accelerate change on the ground. This session provided insight into the world’s most closed off country and LiNK’s current work in the area of information dissemination.

Allies Hackathon
The Allies Hackathon was a nod to the grassroots origins of LiNK, and how supporter-led LiNK Teams continue to be at the forefront of this movement. At this interactive session, participants teamed up to brainstorm how we can bring more attention to this issue, drawing from other parts of the day. The goal was to equip and empower attendees to take the momentum from Summit back to their communities!
“Jihyun and Esther brought the energy for the Allies Hackathon! I thought the prompts and how we broke into different groups was great, and it was fun to hear everyone’s ideas. I plan to stay in touch with my little group and hopefully we can encourage each other to stay active in our support for this issue.”
– Summit attendee

North Korean Agents of Change
North Korean defectors have incredible potential to impact this issue, from both inside the country and as they resettle in freedom. In this session, LiNK’s CEO, Hannah Song, led a conversation with North Korean advocate, Daehyeon Park, and a visionary North Korean entrepreneur who are supporting their communities, empowering others, and leading this movement as agents of change.
“Daehyeon was asked ‘What would it take for CHANGE - the big change in North Korea, that we all want to see.’ He was very quick to respond that LiNK currently has about 30 employees. What would it take for them to have 300 employees, 1000 employees? I was SO STRUCK at his faith in LiNK, that THIS ORGANIZATION could make this happen! He, who has been through it all, believes that this group of workers and volunteers are enough. They are passionate enough, smart and inventive and creative enough, to open up and free his nation. I was on a high all the way home!”
– Summit attendee

Keynote Speaker: Joseph Kim
After a day of nonstop inspiration and life-changing conversations, everyone gathered to hear from Joseph Kim, a North Korean defector, advocate, and the Associate & Expert-in-Residence, Freedom and Democracy at the Bush Center.
In 2013, Joseph delivered a TED Talk on the importance of hope and published a memoir, “Under the Same Sky.” At Summit, he revisited the power of choosing to have hope for this issue.
“It’s important to remember that North Korea is a land with darkness, not a land of darkness. There is hope for the future, and I have chosen to live my life believing in that hope.”

Finally, LiNK’s CEO, Hannah Song, wrapped up the day with a few parting words on what lies ahead.
“I know that North Korea can seem like this unchanging issue, one that definitely feels hopeless at times. In those brief moments of despair, I think about how hard some of our North Korean friends fought for their freedom…. I’m reminded that it is a privilege for us to do this work, because that means there is still something that we can do.”
At the end of the day, our excitement and confidence in the future was renewed. Each and every one of us has the ability to be a force for change. As the North Korean people strive towards their freedom, their hope for the future should galvanize us all.
We’re already looking forward to the next LiNK Summit! From all of us on the LiNK team - thank you to everyone who made this day one to remember.
