Creating home: An Interview with our U.S. Resettlement Assistance Manager

While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.

Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.

What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.

What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.

What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.

What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
North Korean Refugee Stories: Meet Joo Ri

Joo Ri never knew what it felt like to be envious of others as a child. Growing up in Pyongyang, daughter to a supervisor at the Ministry of Industry, she had no idea that life could be filled with anything but laughter and happy memories. Even after losing her parents at an early age, her father's name and position were enough to keep her going to the best schools and within the right circles in Pyongyang. After falling in love right after completing her army duty, she decided to get married and move with her husband back to his hometown near the North Korea-China border. Even though she was leaving her home, she felt it a small sacrifice to be with the person she loved.
At first, Joo Ri did not mind that life outside Pyongyang was less glamorous. All she wanted was to care for her family and lead a happy life. However, adversity and hardship started to wash over her in slow, steady waves. By the time she gave birth to her second child, her family was chronically short of food and resources. Thus, Joo Ri decided to obtain traveling passes to Pyongyang and sell goods on the route to and from her home. While this was able to sustain a life for her and her family, she started to feel trapped, suffocated, and helpless. The life she had led in Pyongyang was nothing but a memory.

After losing her husband, Joo Ri realized that she could not take living under such bleak oppression any longer. In the dead of night, she was successfully able to sneak through the border into China. Immediately after crossing, she had to go into hiding for months before eventually being sold as a bride to a Chinese man. Unable to let her guard down, she lived in constant fear and anxiety, restricted to her home, until one day the local police conducted a raid where she was caught, detained, and immediately repatriated to North Korea.

Joo Ri was sentenced to over a year in a forced labor camp where she was barely fed, and forced to work more than half the day without rest. Experiencing such ruthless treatment only made her crave freedom more, and immediately after being released, she took to the border again. This time, however, she was unsuccessful. She was caught attempting to cross the border and sentenced to more than 3 years in a re-education camp.

There, she was stripped of her name, hit, slapped, punched, beat, kicked, hung by her wrists from the ceiling, and pushed into a water well, the water level sitting over her knees, where she was forced to stay for a month. In order to survive, she ate bugs and leaves, but she still lost all of her hair and all but one of her top teeth due to starvation.

After being released from the re-education camp, Joo Ri went back to her hometown so she could recuperate and gain back her strength. During this time she had more than seven people, from friends to secret police, spying on her at any given time. Unable to give up the desire for happiness, but now fueled by anger and resentment for the people who had done so much wrong to her, Joo Ri snuck out in the middle of the night, making her sixth attempt to cross the border. This time, she was able to make it into China, and by a stroke of luck, connected with LiNK's network.

Joo Ri is overjoyed to start her new life in South Korea. Even though she suffered so much, she has not lost her sense of compassion, and hopes to work with resettled North Korean children and elderly people. She has also started writing a memoir depicting her life.
Joo Ri hopes to bring light to the situation in North Korea and advocate for the friends and family she left behind.
Thank you for helping supply the funds for Joo Ri’s rescue. Your efforts have changed her life and have provided the opportunity for her to enjoy her new liberty.