Creating home: An Interview with our U.S. Resettlement Assistance Manager
While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.
Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.
What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.
What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.
What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.
What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
Finally Free
I went to Southeast Asia to see where LiNK’s Field Team rescues North Korean refugees. Here’s what I found…
Refugees must cross terrain like this to reach safety in Southeast Asia
We’re on a dirt road weaving around potholes.
On one side, the rice reaches to the horizon. On the other, corn stretches higher than the van.It feels like rural Iowa, but hotter and with palm trees.
The van lurches along, swaying back and forth with the ruts in the road. We’ve been driving for five hours through dense jungle and villages so small that you’d miss them if you blinked. It’s starting to seem like we’re in the middle of nowhere.
We finally coast to a stop and LiNK’s Field Manager points to a steep ravine.
“We’re here,” she says.
“We’ve rescued North Korean refugees right here,” she continues.
For the next hour we stop every couple hundred yards. She points to a field or a patch of trees and recounts stories.Stories of screeching to a stop, sliding open the door, and pulling North Korean refugees into the van.Stories of refugees so dehydrated they barely have the words to ask for water.
Stories of people collapsing in exhaustion, caked in mud and peppered with bruises from the long trek through the jungle.“What do refugees do once they’re in the van?” I ask.“Some start crying, the tears stream down their cheeks. They’re so overwhelmed that they finally made it. Others flash smiles in triumph, soaking in every second.”
I realize we’re not on just any dirt road.
This road meanders along the border. You can’t see the line but throw a stone in a certain direction and it’s likely to land in another country.For North Korean refugees this border means everything. Cross it, and they’re safe. The North Korean regime cannot have them arrested and forcibly returned.The danger is finally gone — evaporated in the sweltering heat and suffocating humidity of Southeast Asia.
For the first time in their entire lives: they are free.
It’s a week later and I’m sitting in an air-conditioned coffee shop that sells overpriced lattes.
I’m back in South Korea to interview a North Korean woman who reached freedom through LiNK’s rescue network.It took her four tries to make it to South Korea.She was arrested twice at the North Korean border and once in China. Each time the punishments seemed unimaginable, but they’re terrifyingly common.She recounts the horrific torture she endured for trying to escape. The way they slammed her head into a nail on the wall. The torment of witnessing cellmates whither away from starvation. The heartbreak of watching her 5-year old daughter being beaten in front of her.I’m trying hard to collect the facts. But hers is one of those stories that hollows you out. Leaving you nauseous and numb.The conversation dwindles. I can see the toll that sharing these stories are having. Her shoulders start to slump. She barely looks up to make eye contact anymore.I pull out my phone and show her a video. Her eyes flash with life.
20 seconds pass and she’s still glued to the phone.
It’s a video of that dirt road. And the exact place where she finally reached freedom. There are corn stalks on the left and a small farmhouse hidden behind palms leaves on the right.“Do you remember this place?” I ask.“How could I ever forget it?” she says without looking up.She’s smiling for the first time all afternoon.
