Creating home: An Interview with our U.S. Resettlement Assistance Manager

While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.

Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.

What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.

What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.

What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.

What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
Yoon Ha's Story: Part 3 - Making it to South Korea

This is the third part of a three-part story. Read part one about the hardships Yoon Ha experienced growing up in North Korea, and part two about being trafficked in China.
After connecting with LiNK’s network, I had to hike up more mountains to get out of China. It was very difficult being eight-months pregnant. My legs hurt and began to swell up a lot. It was really dark and I fell a few times. It was so hard - I was completely exhausted.
There were other North Koreans escaping China with me and they were pulling me and helping me up. Whenever I wanted to give up, they encouraged me.
“We must go. We must go to South Korea to live. To live…”
I felt like it was my responsibility to keep going and to survive for myself and my daughter. The journey getting out of China was so tough. I was worried that my unborn baby might have died because I didn’t feel the baby moving in my stomach for a while.
After many months in government processing and after going through the Hanawon resettlement education center, I was finally able to live freely in South Korea. I was overjoyed.
Thankfully, my baby survived and I had a beautiful baby daughter right after I came to South Korea. More than a year later now, I am thankful that she is growing well and is in good health.

In North Korea, the police oppressed me, keeping me from doing what I needed to do to survive. And in China, the police were trying to find North Korean refugees who were living in hiding. They wanted to send us back to North Korea, even though they knew we would be brutally punished by the regime. Whenever the police came around, I locked all the doors and hid in fear until they left town. So at first, I was scared of the police in South Korea.
I got to know my assigned police officer and realized he is just a person like me and we are not that different. (Every resettled North Korean refugee in South Korea is assigned a police officer for their first five years. They check in on them on a regular basis, and provide basic legal advice and special protection if necessary.)
We talked openly and he shared about the challenges he had when he was younger. He calls me once a week to see how my daughter and I are doing. He has brought us fruit and diapers for my daughter. He is so sweet. He also helped me with paperwork, paying bills, and getting my phone fixed when it broke. I really appreciate him and now he feels like a friend to me.
Thanks to people like him, I can sleep well.

I have been surrounded by many good people from my church community, the Hana Center (the local South Korean government resettlement assistance center) and my designated police officer.
It felt so good to talk freely with many people in my first language--Korean. I had lived in China for many years and when I first went there, I knew no Chinese. I struggled so much with communicating and I couldn’t talk to people freely either because of the fear of getting caught.
Now I can talk to anyone without worrying about getting caught.
I am so glad I came to South Korea. My life here is much better than my life in North Korea or China. I feel very safe and free in South Korea.

I am still learning the meaning of freedom as I experience it in this new society. I can do what I want and go where I want to go. I can go somewhere just to have fun and no one stops me.
That is freedom to me, and I am living it right now.