Creating home: An Interview with our U.S. Resettlement Assistance Manager

While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.

Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.

What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.

What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.

What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.

What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
Yoon Ha's Story: Part 1 - Life in North Korea

Yoon Ha resettled to South Korea through LiNK’s network about a year ago. She recently shared her story with us. This is part one of three. Continue to part two.
When I was asked, “How was your life in North Korea?” for the first time, I just started crying because my life there was so hard. It was so hard.
When I was a little kid my mom left me, my younger sister, and my dad, because of our financial struggles. I felt so abandoned and unloved.
And even though I was young, I had to start working to contribute to my family’s finances. My sister and I would forage for plants in the mountains and riversides. We carried the herbs, roots, and pinecones on our backs, walking for three hours to get to the marketplace. We sold our stuff so we could get corn powder to eat. And then we would walk the three hours back to our house. It was very, very hard.
In my late teens my father passed away. I was devastated. After a few years of living with relatives, my sister and I moved back to live with our mom again. But we were still very poor. People would make fun of us for being so poor and not having a father around. I felt a lot of shame about my family and living situation.
When I was 22, my mom asked me to start living with a man much older than me to lessen the financial burden on my family. I didn’t like living with him at all.
I decided to leave my hometown to find a better life somewhere else. I walked for a few days to get to Hamhung, one of the biggest cities in North Korea, hoping I could find work there.

In the city, I did a lot of things to make money. I would sell gas lighters and secondhand vinyl. I had to do it secretly because it was illegal. And it never paid well--just enough to buy food. I was staying at homes, cheap inns, empty houses, and even sleeping on the streets and next to graves when I had to. Sometimes I got beaten by people from the city because they didn’t like that I was making money but wasn’t from there.
I worked there for many months, but I couldn’t save any money so I decided to go back to my mom’s place. My mom and my sister were still struggling, and having me back was a burden to them. So I left home again and walked to Pyongyang to find work. In North Korea you need a special permit to move to different cities, and I didn’t have one. I got caught and sent to jail for 10 days.
After I was released, I started walking to other cities again to find work. I knew I might get caught by the police again, but I couldn’t go home. I walked a lot. Walking was the only way I could travel to where I needed to go.
I made it to another town and found work crushing ore to extract gold. The work was illegal and we would do it secretly in people’s houses. In one of these houses, I got beat up and got kicked out. I didn’t do anything wrong; they just didn’t want to pay me. Even after that incident I continued to do the same work in other houses. For the first time in my life, I had made a decent amount of money--enough to buy 100 kg of corn.
I was so happy. I would be able to bring some money to my mom and sister so we could eat food for a while. I also missed my family, so I started heading home.

At a bus station on the way home, a woman and her daughters asked me to get water for them. They stole all of my money and ran away.
I couldn’t handle all the bad things that kept happening to me. It felt like my life was hopeless and pathetic. I went to a river near the bus station to commit suicide. But right when I was about to jump into the river, all of sudden a thought came over me.
“Why do I have to die? Why? I've not done anything wrong. I'm still only in my early 20s.” I made the decision to live and make the better life I wanted.
Instead of going home, I started walking again. I just kept going north. Even though I was so hungry, the hope for a better life drove me to keep walking.
After walking for days, I somehow arrived in Hyesan, a city on the border with China. I saw many people like me, who had been wandering around in search of food and work. I had travelled to many different parts of North Korea, and came to the conclusion that life was difficult everywhere in my country.
A couple in their 30s or 40s approached me and asked how old I was. I told them my age, 23. They asked if I wanted to go to China. They said I could have a better life there.
“A better life? Yeah, I would do anything to have a better life.”
So I decided to go to China with them. I was so focused on having a better life; I didn’t ask many questions. A few days later, in the darkness of night, we crossed the river into China.
Continue reading with part two.