A Day at Work with Ji Min and Hyun Kyung

Ji Min and Hyun Kyung recently started working at a food wrapping/delivery company that employs resettled North Koreans. The company buys organic potatoes, fruits, and vegetables from local farmers, and then wraps and delivers them to middle and high school cafeterias.
Ji Min and Hyun Kyung gave our resettlement coordinator Jihyun a tour of their workplace. Though it was their day off, they showed him how they would usually work so the photographer could take photos.

Jihyun: Thanks so much for showing us your workplace and demonstrating how you would usually work.
Ji Min: My pleasure. You know, I am usually not a big fan of getting my picture taken, especially since my family is still in North Korea. However, I am so happy to do this. If my story and pictures can help bring more attention to the North Korean issue so that LiNK will get more support and more North Korean people can achieve freedom through LiNK’s work, I feel like this is something I ought to do. You know, I always want to give back in return for what I have received. LiNK and LiNK’s supporters rescued me when I was in such a dangerous situation in China. I want more North Korean people to benefit from LiNK’s work.

Jihyun: What is the best thing that happened to you recently?
Ji Min: When it snowed for the first time this winter, I felt happy because snow reminds me of my hometown in North Korea. We get a lot of snow in North Korea compared to South Korea.
Recently, I got complimented by my boss for doing something well. You know, since I started working here, I have made some mistakes especially because I didn’t know some vegetables like parsley and broccoli. I had never seen them or heard of them until I started working here, so I got a bit discouraged during the first few weeks. And then, when no one else noticed that some expensive fruit was just sitting outside because someone forgot to put it onto a truck, I spotted the fruit on the ground and told my boss about it so we could save the fruit. If I hadn’t seen it, it would’ve been just thrown away or something. Yes, after all the mistakes I made, I did this so I got a compliment from my boss. It was so encouraging. You know what? No matter how old you are, getting a compliment is still very good (laughs).

Jihyun: What was your biggest challenge in North Korea?
Ji Min: Besides not having enough food and clothes, I really didn’t like that human rights and freedom of speech didn’t exist in North Korea. I could just get by with not having enough food and clothes, but I couldn’t stand my rights and freedom being taken away by the North Korean regime.
Hyun Kyung: I didn’t like the brutality of the North Korean regime. They cruelly punished people who said a single word against the regime. It was so scary.

Jihyun: What's your biggest challenge in South Korea?
Ji Min: I know that not every South Korean person is like this, but there are some South Korean people who have negative stereotypes and prejudices about people from North Korea like me. They sometimes treat me and other North Koreans like second-class citizens, looking down on us. I get very discouraged when that happens to me or other North Koreans.

Hyun Kyung: I am always concerned about my children left in North Korea. It is very difficult to call them, even through brokers, these days. I would never want to think anything about North Korea if my children were with me in South Korea. It is very painful not being with them and not being able to hear their voices on the phone. When I get so sad because of my children, I try to not think about them by working hard. Fortunately, I like what I do at my workplace, so it helps.
Ji Min: I miss my family too. After I came to South Korea, I realized how happy it was just to be with my family looking at their faces whether or not we had enough food or clothes back in North Korea.
Hyun Kyung: Whenever I am having a hard time in South Korea, I tell myself that I shouldn't give up for my children. I must successfully resettle in South Korea, so I can bring them here as soon as possible.

Jihyun: What is it like living in freedom in South Korea?
Hyun Kyung: I am just so thankful for many things. I love the work I do here because it perfectly complements my personality and the way I work (smiling). Among all kinds of new freedoms I have now, I really appreciate the freedom of movement. I like that the public transportation system in South Korea is so good that I can easily go wherever I want.
Ji Min: It is like going from an extreme to the other extreme. My life has radically changed since I came to South Korea. Now, I have freedom and rights I can enjoy.
A funny thing is that back in North Korea even the North Korean constitution states that the North Korean people have freedom and rights, but in real life there is no freedom and rights in the country.

Jihyun: What is something that you started to do in South Korea that you never did before?
Ji Min: I never even dreamed of driving a car in North Korea and after I came to South Korea I got a driver’s license. It feels so good whenever I get to drive a company truck. I always ask myself, “If I was still in North Korea, would I ever be able to drive?”

Jihyun: What should people do in order to remove the stereotypes/prejudices toward North Koreans?
Ji Min: There should be more proper education about North Korea in schools in South Korea. Especially younger South Korean people don’t know about North Korea and North Korean people. I think that is because students in South Korea don’t learn about North Korea and the people properly. Also the students need to know how to differentiate the North Korean regime and the people.
The lack of education on North Korea causes a lot of misunderstanding and indifference toward the North Korean issue and the people. I know that some South Koreans don’t even welcome resettled North Koreans here like me. This is very concerning. I think many South Koreans see reunification and the North Korean issue only as economic issues. They think that reunifying with North Korea and having more resettled North Korean refugees in South Korea won’t be beneficial for them.

Jihyun: What advice would you give to a friend who just arrived in South Korea?
Ji Min: You might get overwhelmed by so many new things and different kinds of jobs you can choose from in South Korea. Try to evaluate yourself (things like your experience, abilities and family situation) from an objective perspective and then choose what you want to do. If you start working, try to work at job as long as possible. Don’t quit your job too quickly.
Hyun Kyung: Yes, I agree! Don’t change jobs too often.

Jihyun: What are your hopes for the new year?
Hyun Kyung: Reunification! Or at least opening up of the North Korean society so I can see my children. I believe if the society opens up, the living conditions of the people in the country will get better.
Ji Min: Realistically, I hope I can work at my current company as long as possible without too much trouble. I hope both me and my company will do well next year.
And…yes, I hope I can see my children somehow. I really want to see them. I really do.
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Creating home: An Interview with our U.S. Resettlement Assistance Manager

While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.

Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.

What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.

What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.

What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.

What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.