An Exclusive Interview With LiNK’s Field Manager
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Over 1,200 North Korean refugees have reached freedom through our secret rescue routes. Michael Kim* is LiNK’s Field Manager and has overseen dozens of rescue missions, helping hundreds of these refugees safely reach freedom. Here is an exclusive interview with Michael, only for Liberty Donors like you! *Name changed for security reasons
Why did you want to work on the North Korean issue?
Michael: I went to university in South Korea and there I met North Koreans for the first time. I became really good friends with them without knowing they were from North Korea. As we grew closer, I grew more aware and informed. I also studied Political Science and International Relations, so I wanted to be more involved in the North Korean issue..
After college I went to serve in the South Korean military. The mandatory military service is a constant reminder of the “other” Korea – a Korea where people have drastically different living standards. Basically everything you do in the military is preparing for a potential war with North Korea. They were seen as “the enemy.” But I had friends who were from North Korea. I realized I should do something to change the situation on the Korean peninsula.
What made you want to work in the field?
Michael: I planned to go to graduate school but then a position in the field opened. I realized it was a once-in-a-lifetime opportunity and a really meaningful role. I ultimately decided to apply because I trusted LiNK and the work. It was a special opportunity because I would get to meet North Korean refugees during the most vulnerable state of their journeys and represent LiNK and the supporters who care about them.
What is the hardest part of your job?
Michael: It’s hands down the isolation. For security reasons, we can’t be open about our work. In Southeast Asia, we meet people but can’t reveal why we’re there or what we do. We have to come up with cover stories and when people ask too many questions, we shut them down. “Ah it’s just work. It’s boring. You don’t want to know.” It makes it hard to build meaningful connections outside of work.
Sometimes it takes a toll. Because there are times you do want to share your life with people. But this is why the field team is so close. Everyone shares everything so it’s like a family.
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What is your favorite part of the job?
Michael: Meeting our North Korean friends. When we meet, we tell them, “We’re honored to meet you.” And we mean it. We’re thankful and thrilled they made it this far and had the courage to seek freedom.
When you meet North Korean refugees in the field, what do they need the most?
Michael: When we meet them in person for the first time, they’re physically and mentally exhausted because of the long and dangerous journey they just went through. The fact that they made it to Southeast Asia is such a feat.
We focus on three things.
First, we want to support them physically and mentally. We make sure they get rest and create a safe space for them to recuperate.Even just meeting us gives the North Korean refugees a sense of relief. Throughout their journeys, they get directions over the phone or through people to go to pick up spots. So when they reach the final destination and hear the South Korean accent for the first time, it’s like a sign of freedom. They’ve only heard the accent in South Korean movies and dramas.Many of them have not been able to speak their native language freely since they left North Korea so they can finally relax and speak freely. As they share their journeys with us, we build personal relationships with them and it gives them so much encouragement and support.
Second, we do a quality control check. We ask them if anyone on their journey demanded money from them or treated them without dignity or respect. Because of our donor’s generous support refugees do not have to pay to be rescued by LiNK and we want to ensure refugees were not asked to pay by anyone on their route.
Lastly, we give them information. We let them know what to expect during the resettlement process and answer their questions. In some cases, refugees don’t know where they’re going because they’re trying to reunite with family members. We try to fill in the blanks and help them gain a fuller picture of what’s next.
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What are some questions you get from North Korean refugees?
Michael: If there’s a refugee who just left North Korea, they might ask really random questions. Everything is so new to them. They ask about the traffic lights or the names of trees in Southeast Asia. Many of them want to learn how to speak in a South Korean accent.
They also ask really pragmatic questions like, “What should I do in South Korea to make money so that I can bring my children out of North Korea?” This is a really common question.
One question someone asked was, “Can I travel abroad? And how long can I do that before the government wants me back in the country?” We explain to them that as long as they have a visa to the country they’re going, the South Korean government doesn’t care how long they’re gone!
What are surprising things you hear from North Korean refugees about North Korea?
Michael: The living conditions in North Korea are so bad. It shouldn’t surprise us anymore but every time you hear about it, it’s not easy. For example, they tell us that they were working for the government but were basically forced into slave labor. They’re doing this hard labor but they’re not getting paid by the government. In order to survive, they have to do something on the side.
Another grim reality is military life. North Korean men have to serve 10 years in the military and it’s not like life is easy there. People have said that they defected because they think about their little boys' futures. They know that once their son turns 18, he has to go to the military. By the time he returns, he’ll be 30. And they will miss out on all their time together.
What do most North Korean refugees want to do once they reach freedom?
Michael: It depends. Parents just want a better future for their children. Most people really want to learn. They’re hungry for knowledge. They want to learn how things are outside of North Korea and in the world. When we ask them what they want to do, most will tell you that “I don't know enough to know what I want. I just want to go there and see what options I have.”
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What field experience has stayed with you?
Michael: Refugees don’t fully grasp the idea of having donors supporting the North Korean people unconditionally. They end up asking, “What do they really get out of this? Why are they doing this? Is this the government?” It’s really hard to understand that individuals on the other side of the world care enough to support them.
But occasionally, we have people who fully understand and they feel so moved and inspired that they in turn want to participate in this movement. And that is really powerful. Seeing them go from a position of getting help to wanting to do something is always powerful to witness. It’s one thing to be grateful, but it’s another to say, “Now it’s my turn. Once I get to South Korea, this is what I’m going to do. I’m going to find ways to contribute.” They tell us that our work has opened their minds and they want to help.
Is there anything you want to say to our donors?
Michael: We can solely focus on what is best for the North Korean refugees only because we have so many generous people who support what we’re doing in the field. We do our best to be good stewards, but the fact that we can just focus on our work and what we can do better instead of worrying about funding is liberating. Because we’re in the field, we don’t really get to meet donors, but everything that we do - it reminds us that it’s only possible because of our donors and their support. We feel the support and we are so grateful!
Thanks to your monthly gift, Michael and his team are able to help rescue North Korean refugees at a moment’s notice. We’re so thankful for your continued support! Thank you for standing alongside the North Korean people!
Inside North Korea: People still suffer legacy of pandemic-era controls
The path to freedom is harder than ever. But the North Korean people haven’t given up. Join us this World Refugee Day in offering a way forward.
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During the pandemic, the regime took every opportunity to tighten its control under the guise of stopping the spread of COVID-19. Borders were sealed and reinforced, isolating the country and its people to an unprecedented extent. Trade was cut off, and the jandmadang—the markets that we’ve long highlighted as hotspots of change—were decimated.
Although the pandemic feels like history, the situation remains difficult as North Koreans recover from their most challenging period for a generation.
Information from inside the country has become increasingly difficult to obtain these last few years. But a landmark 2024 report from Human Rights Watch has offered some visibility into North Korea’s intensifying repression and the increased challenges North Korean people have faced.
Decimated Market Activity
“The prolonged border closures and restrictions on movement in-country have decimated the market activity that has become essential for the general population to access basic necessities.”
– Tomas Ojea-Quintana, then special rapporteur on the situation of human rights in the DPRK in March 2022 (via Human Rights Watch)
When North Korea’s socialist economy collapsed in the mid-1990s, triggering widespread famine, ordinary North Koreans negotiated their own survival through illicit trade and smuggling. Grassroots marketization was leading to opening and change in North Korea, centered around the markets—the jangmadang.
But when the regime closed its borders in 2020, almost all trade was cut off.
Human Rights Watch shares that according to official records, by 2021 North Korea was importing only 6% of what it had been importing in 2011—a staggering decrease. But these numbers still fail to fully capture the lives and needs of ordinary North Koreans, a sentiment echoed by the former North Korean traders that spoke with Human Rights Watch:
“There was a large but unmeasurable gap between what official trade numbers show and the quantities of products ordinary North Koreans need in their daily lives. This gap, previously narrowed by informal trade, became huge when informal trade and economic activity was almost completely choked off starting in 2020.”
Intensified Border Security
“We found a 20-fold increase in the number of new guard buildings or facilities since 2019, with a total of 6,820 facilities placed near new or improved fences… [and] almost 500 kilometers (over 300 miles) of new fences…”
– Human Rights Watch
Through satellite imagery analysis, Human Rights Watch reviewed 321 kilometers, or roughly one-quarter of North Korea’s northern border, to compare security measures from before and after the pandemic.
Prior to 2020, approximately 230 kilometers (71%) of the 321 kilometers analyzed were fenced. But in the years since, multiple layers of fencing have been newly constructed, along with new and upgraded guard posts. Based on 2023 satellite imagery, there is now a staggering 743 kilometers (over 460 miles) of fencing within the 321 kilometers analyzed.
Along with infrastructure, in August 2020, the North Korean government created 1-2 kilometer “buffer zones” along its border with China, and instructed guards to “unconditionally shoot” on sight any person or wild animal entering the zones without permission, as “the [COVID-19] pandemic is being spread through air and items.” There were reports of at least 14 people being shot and killed between September 2020 and July 2022.
Human Rights Watch spoke with Young Mi, a former herbal medicine trader in contact with a relative in North Korea, to hear how the extreme restrictions had affected life in border areas:
“It is more the emotional environment and fear more [than the actual physical barriers] … [My relative] is scared to leave because of… a general sense of terror much stronger than a bullet or a wire fence.”
Starvation and Food Insecurity
“North Korea is one of the poorest countries in the world and the government has persistently struggled to ensure food security, adequate childhood nutrition, and access to medicine.”– Human Rights Watch
Chronic oppression in North Korea has created one of the most impoverished countries in the world. A 2023 UN report estimated that 46% of the population face food insecurity. Those 12 million North Koreans aren’t just numbers, but people like Eunju.
Eunju escaped from North Korea in 1999, fleeing starvation during the “Arduous March,” a propagandized name for a period of widespread famine.
“When the Arduous March began, rations from workplaces were nearly cut off. At first, we managed by selling household belongings or trading them for food, but eventually, there was nothing left to exchange. People would sigh, saying, ‘We can’t even trade our empty house for a single block of tofu.’
When spring arrived, we ate every kind of wild plant we could find, even peeling bark off pine trees, boiling and pounding it for days to make it edible. Although I managed to survive, death was everywhere. Some consumed nothing but wild plants and died from poisoning. Some were shot by soldiers while trying to steal corn from farms. Some were publicly executed for slaughtering and eating a cow. Some were orphaned street children, beaten to death for trying to steal food from others.
People lost their lives in different ways, but in the end, they all died trying to survive. The root cause was the same—severe food shortages.”
In 2021, Kim Jong Un urged the people to “wage another more difficult ‘Arduous March.’” Yet the regime continued to restrict cross-border trade and prioritize weapons development, all while neglecting domestic food production.
In the report from Human Rights Watch, Jiro Ishimaru, the director at Asiapress, shared that “In 2021, there were reports of people with disabilities and older people dying of starvation... after over three years of extreme difficulties, in April and May, there was a spike in reports of whole families and ordinary people dying of starvation in urban areas near [North Korea’s] northern border.”
Crackdowns on Foreign Media
“Simply watching [foreign] media content can result in a sentence of forced labor of over 10 years in a forced labor prison camp… Public executions of offenders are permitted, evidently to increase a sense of fear and alarm among the population”
– Human Rights Watch
The near-absolute control of information and media is one of the key ways that the regime disempowers and represses North Korean people. During the pandemic, it imposed several new laws that increase the severity of punishments for being caught with foreign media, and go as far as to restrict how individuals can express themselves.
Human Right Watch outlines the main additions:
- Reactionary Ideology and Culture Rejection Law (December 2020) “bans people from smuggling, viewing, and distributing ‘reactionary’ and ‘anti-socialist ideology and culture’”
- Youth Education Guarantee Law (September 2021) “bans young people from copying foreign culture and reorients them to a ‘socialist lifestyle’”
- Pyongyang Cultural Language Protection Act (January 2023) “permits the authorities to punish people for using South Korean intonations or slang”
Offenders could be sentenced to 6+ years of hard labor, or “if the severity of the crime is deemed high,” the death penalty.
The timing of these new laws is no coincidence. As North Koreans face a reality that is increasingly distant from the propaganda they’ve been told to believe, foreign media has the potential to further erode the regime’s legitimacy and control.
Our North Korean friend, Yulseong, shared how foreign media impacted his perception of the the regime and his ultimate decision to leave in 2018:
“I was introduced to music and movies from other countries through my friends. For movies, I loved James Bond and other Hollywood films. While watching them, I realized that North Korea was truly a poor country, and it made me want to leave as soon as possible.
For songs, I listened to ‘Bingo’ by Turtles, ‘Pure Love’ by Koyote, and music by Jatanpung. Seeking out songs about life and love is a basic human desire. Even if people fear punishment, that desire cannot be suppressed. That’s why, even today, I believe many North Koreans continue to watch foreign content.”
Lack of Access to Healthcare
“The DPRK Socialist Constitution and the country’s Public Health Law provide for free medical care to all citizens. In reality, medical supplies and medication are unavailable to most North Koreans and only those who can afford to purchase them on the private market.”
– Human Rights Watch
North Korea’s defunct healthcare system is another example of how the regime’s constraints create unnecessary hardship for North Korean people. The majority of the country’s public health system collapsed along with North Korea’s socialist economy in the 1990s. In the aftermath, the regime only prioritized hospitals in areas like Pyongyang, leaving ordinary North Koreans to fend for themselves.
According to a 2017 UN report, an estimated 33% of the population (8.4 million people) had limited access to health services, including 50% of people in rural areas.
Human Rights Watch spoke with a former North Korean doctor and nurses who escaped after 2014, who shared that, “most local clinics were only capable of diagnosing basic diseases and setting broken bones, and had barely any working tools, supplies, medicine, or electricity… medical workers relied on market activity and what their patients gave them to eat to survive.”
For our North Korean friend Lily, the most frustrating part was that all this suffering was preventable.
“When my older sister, Hye-Joo, developed acute appendicitis, there was no emergency line to call, or cars or taxis to transport her to the hospital. We loaded her onto a cart that was meant to carry produce, moving at a terribly slow pace.
Desperate to ease my sister’s pain, we exhausted every resource we had. Any surgical or medical equipment a patient needs has to be provided by the family. Gauze, painkillers, blankets–even food and bribes–may be necessary for an operation. Even then, severe shortages made it impossible to fully prepare. The surgery was performed with minimal anesthesia and makeshift sterilization. Later, my sister told me she had felt the knife cutting into her skin, and heard the doctor’s orders during the surgery.
What should have been a simple and safe procedure was a traumatic, life-threatening experience.”
Impact on this Issue
In the face of enormous challenges, we cannot be discouraged, because this work is more important than ever.
There are still things we can and must do to strengthen forces of change. LiNK is one of the few groups still running rescue operations in the underground railroad. We’re cultivating and partnering with North Korean activists and storytellers who are leading efforts to raise global awareness for this issue. And we’re ambitiously expanding our Information Access Programs, devising new strategies and pathways to get information and technology inside North Korea to empower the people.
Join us in reaffirming our commitment to a free North Korea.
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Change has never been a linear process. But one thing we can always be certain of is the resilience and strength of the North Korean people.
