5 Reasons Why Being a Field Coordinator Is Awesome
Being a field coordinator is a difficult, but incredibly rewarding job and we always come to treasure the unique and life-changing experiences we have during our time in the field. To give you some insight into what this job is like, here are the five best things about it.
Getting to know the refugees
This is by far the most amazing part of what we do. When refugees come under our care, we form strong bonds with them. Despite the vastly different stories and personalities, through our conversations, we see the common thread of remarkable perseverance and will to survive in each of the North Koreans we rescue. All of them have hopes for the future and many of the things we learn about our friends can be emotional, further strengthening our bond. We focus so much of our energy on providing food, clothes, shelter, time to rest for these refugees who have been through so much. When it comes time for them to leave, they do so with so much gratitude and strength. We believe getting to know them creates a strong relationship between the refugees and LiNK so that they feel comfortable reaching out for additional services after resettlement.
Seeing how refugees have changed post-resettlement
In Southeast Asia, the North Korean refugees we assist are still en route to their resettlement destination and are still not completely at peace. They are often nervous, anxious, and trying to process being in a world completely unfamiliar to them.
When we have the opportunity to travel to South Korea to meet with them once they have resettled, it’s always gives us a rush of anticipation because we get to see how they have changed. One particular memory we have from one of these trips is of visiting a noraebang (a Korean karaoke room) with resettled refugees. To watch them having fun was very moving. Sometimes, the simple fact that they look happy and safe is more than enough to make this job worth it.
Introducing refugees to the supporters who funded their rescues
The concept of a complete stranger donating several thousand dollars to a person in need they have never met is a completely foreign concept to many North Koreans. They are often astounded and moved that a person thousands of miles away would do something so selfless. With each refugee that comes through, we always make sure to introduce them to the person or group that helped fund their rescue, explaining who they are, where they’re from, how they found out about North Korea, and why they donated. It’s a moment when two worlds meet and the refugees often write thank you cards to donors to express their gratitude.
Observing how refugees interact with technology
It’s interesting to observe how sudden exposure to a world of technology affects a person who hasn’t grown up with it. One middle-aged refugee was hesitant about taking a photo with his head turned to the side because he thought the North Korean government had the technology to turn heads in photos and thus find out his identity. In contrast, we have also seen a North Korean child begging his mom as soon as the group arrived to turn on the TV so he could watch cartoons. The family had been well-off enough to be able to expose their son to foreign media at a young age even inside North Korea.
It’s a fascinating experience to show refugees Google Maps views of their hometowns. It’s just a simple bird's eye view, but the way their eyes light up and their fingers trace the roads to their homes, circle their schools, train stations, and marketplaces, is so visceral for them. It’s a contemplative moment for us—these people have left their country because of reasons that made life in North Korea miserable or unlivable. Despite that, North Korea is HOME and still filled with memories, both good and bad, of their childhood, family, and the simple pleasures of life—chatting with neighbors, holiday memories of gifts and special foods, and weddings.
Breaking the ice with delicious food
The first meal with every group is always quiet because we’re all meeting each other for the first time. So we always make it a point to ask about special foods the refugees had in North Korea or on the journey down as an icebreaker. Afterall, who doesn’t love talking about food? It’s true for North Koreans as well - everyone loves giving input on regional differences in preparing holiday meals, comparing market prices on fruit and produce, or complaining about the food not matching their tastes on their journey down.
We want to make sure the North Korean refugees are able to eat as much as they can to be strong enough for the remainder of their journey so we’ve made it a point to find out what foods fit best with their palates. For many of them, this journey is the first time they’ll have experience some tastes or seasonings (like cilantro) and it can come as a shock to them. It’s fun to think about what foods they would like—Yogurt? Chinese-style buns? Noodle soup? Fried rice with a fried egg on top is an all-around crowd pleaser.
Soon after the first meal, the refugees will have lively discussions about the delicious foods they ate in North Korea and when they were available. One mission, we brought out persimmons as dessert—it initiated a 20-minute discussion on the merits and differences of persimmons eaten in North Korea versus the ones bought in Southeast Asia.
Being a field coordinator is filled with many unique moments and this list summarizes just a few of them. And yes, though it is challenging at times, it’s the refugees who we are most excited to serve. We love sharing our experiences with them. No one group or mission is the same and that keeps our job exciting, varied, and dynamic.
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Creating home: An Interview with our U.S. Resettlement Assistance Manager
While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.
Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.
What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.
What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.
What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.
What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
