Creating home: An Interview with our U.S. Resettlement Assistance Manager
While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.
Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.
What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.
What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.
What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.
What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
39 North Koreans Now Free | Liberty In North Korea’s 2024 Annual Report
We’re excited to share LiNK’s 2024 Annual Report — a celebration of the work we accomplished together in 2024, and as a movement over the past two decades.
Read the full 2024 Annual Report here
2024 Impact Highlights
Our Work Towards Liberty in North Korea
- Refugee Rescues & Resettlement Support: Helping North Korean refugees reach safety and freedom, and gain stability and independence during the first years of their new lives.
- Empowering Resettled North Koreans: Working with resettled North Korean refugees to support their success and develop their capacity as agents of change.
- Increasing Information Access for North Koreans: Researching, innovating, and developing initiatives to empower North Korean people inside the country with greater access to information and technology.
- Changing the Narrative on North Korea: Focusing on the stories of the North Korean people and mobilizing a global movement of support for this issue.
Note from our CEO
North Korean Refugee Rescues & Resettlement Support
LiNK is one of the few groups that still operates in the underground railroad, forever changed by the effects of the pandemic. Our field team continues to navigate a more difficult operating environment, amidst increased restrictions and surveillance in China.
In 2024, we’re grateful to have welcomed 39 North Korean refugees and their children to freedom. As we regain momentum with rescues, our team is committed to finding ways to make rescue missions safer, reduce costs, and diversify our routes to build up the resilience of our networks.
Once North Korean refugees begin their new lives, LiNK journeys alongside them through this crucial period of transition. Whether this looks like financial assistance, home visits, or connecting people to resources and services, we help ensure a smoother, more successful resettlement experience.
- 39 rescued
- 35 newly resettled
- 140 supported
Empowering Resettled North Koreans
When North Korea is finally free, North Korean people themselves will be the ones to determine the future of their country.
As we work towards that day, LiNK invests in building the capacity of North Koreans to succeed in resettlement, reach their goals, and lead change. We identify current challenges in the defector community and develop programs to address gaps in career, education, and skill-building opportunities.
As North Koreans become leaders on campus, in their workplaces, and in their communities, it also develops their potential as agents of change on this issue. We’re already seeing the next generation of North Koreans spearheading progress with their unique talents — writers sharing their stories with global audiences, tech-savvy engineers developing information access strategies, entrepreneurs creating more opportunities for North Koreans in business, and activists speaking about North Korean human rights at the highest forums of international policy and diplomacy.
- 208 empowered through our programs
Increasing Information Access for North Koreans
North Korea is one of the most physically and digitally isolated countries in the world. By controlling what North Koreans see and hear through propaganda, the regime disempowers them from making informed choices or scrutinizing the government. Increasing the people’s access to outside information and technology is therefore one of the most effective ways to accelerate forces of change and opening.
LiNK’s Information Access Programs (formerly known as Labs) explores this opportunity with three key areas of impact — creating and curating content tailored to the interests of North Koreans, developing technologies with built-in security to protect users, and devising strategies to increase the flow of information into North Korea.
In 2024, we grew our small Information Access Programs (IAP) team and laid the foundation for ambitious expansion in 2025.
- 2 technology projects
- 1 digital security research project
- 52 North Korean defector collaborators
- 4 media features broadcast into North Korea (via Radio Free Asia and Voice of America)
As always, we are limited in what we can share publicly to protect end users, partners, and the projects themselves.
Changing the Narrative on North Korea
For decades, North Korea has been defined by dictators, politics, and security threats. Media outlets often perpetuate the narrative of a distant and hopeless country, playing right into what the regime wants — to stymie change and distract from the real story, the North Korean people.
LiNK empowers North Koreans to redefine and humanize this issue through their stories. We partner with them to create original media, as well as work with international media outlets to foster a people-centered approach to reporting.
Today, we see a broader narrative on North Korea that highlights forces of change and invites international audiences to join us in taking action. North Koreans themselves are now leading the charge, creating their own documentaries, books, digital media, and art to rewrite the future of North Korea — one where every man, woman, and child is free.
- 11,586,504 reached online
- 2,923 reached in-person
20 Years of Impact on the North Korea Issue
- 1,382 North Korean refugees rescued
- 1,245 resettled in South Korea
- 37 resettled in the U.S.
- 1,101 empowered through our programs
- 46.6 million people reached online
- 350,000+ people reached in-person
- 1,273 total media mentions
- 1000+ LiNK Teams worldwide
"I am sending my congratulations to LiNK on its 20th anniversary. Few groups have done as much for North Koreans… Its long history is remarkable: many people have been discouraged by the lack of spectacular success, while LiNK has continued its operations, doing what was possible, often on a small scale. Such persistence is rare and commendable.
Most likely, North Korea will remain a challenge for a long time, and its people will need all kinds of support, including the assistance LiNK is providing. I wish LiNK continued success in its important work.”
– Andrei Lankov, historian, professor of Korean Studies at Kookmin University, author of The Real North Korea
