Creating home: An Interview with our U.S. Resettlement Assistance Manager

While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.

Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.

What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.

What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.

What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.

What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
Lost Stories from North Korea — A Life With No Exit
By Jane
Jane is a participant of LiNK’s Intensive English Program (LIEP), designed to build the capacity of North Korean English speakers at the intermediate level. In partnership with the British Council, LIEP aims to cultivate participants’ communication and critical thinking skills in English. LIEP is complementary to our broader LiNK English Language Program (LELP), which supports speakers of all proficiency levels.

When I was young, we lived in the countryside. Like the other kids, I had to help my mom with farming. It was hard work. From spring to fall, everything was difficult. Carrying a heavy load on my back, climbing up the mountain, my hands covered in blisters from using farming tools—I would often return home late, completely exhausted.
Our field was located at the top of a high mountain. From there, I could look down and see the Amnok River flowing, with a railway track stretching beside it. One spring day when I was around 13, I was resting at the top of the mountain, looking down at the train passing by below.
Watching it move slowly like a caterpillar, I thought to myself, "I want to get on that train and go somewhere far away." That was the first time I dreamed of escaping. We were living in a prison with no exit, no hope.
Eventually, I managed to escape from that life in that prison. But my mother must have continued climbing that mountain and working in that field for many more years. Perhaps, during her moments of rest, she would look down at the river and the railroad. Perhaps, she thought about me, who had left for a place far away.
Now, I am living well in South Korea, as a mother of one myself. I carry dreams and hope in my heart. But not everyone has been as fortunate as I have in finding a way out.
I have a friend, a North Korean defector now living in the United States, who once shared a story that moved me to tears. A few years ago, she fled North Korea with her two young daughters and eventually made her way to America. She attempted to reach South Korea twice. The first time, she set out with her daughters, ages seven and eleven. They wandered for days through the vast Baekdudaegan mountains. When their water ran out, she dug into the earth with her bare hands, squeezing out a few drops to moisten their mouths.
Along the way, they came across the bodies of two people, sitting with their backs leaning against each other in the middle of a field. From their clothes, she could tell they were North Koreans, their bodies already beginning to decompose. Fearing that she and her daughters might meet the same fate, she decided to turn back and return to North Korea.
As I listened to her story, I couldn’t hold back my tears. Who were those two souls lost in the mountains? Where had they been trying to go? How long had they wandered? They might have been so exhausted that after sitting back to back, they couldn’t get up again. What thoughts filled their minds in their final moments?
That’s why I want to be a writer—to share these stories with the world.
For the people in North Korea who still dream of breaking free from a life with no exit, and for the nameless souls who never made it to freedom.
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Opportunities like LiNK’s Intensive English Program (LIEP) are helping North Koreans find their voice, reach their goals, and lead change on this issue. Your support can help us continue to make an impact in the lives of North Korean refugees, like Jane.
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