Creating home: An Interview with our U.S. Resettlement Assistance Manager
While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.
Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.
What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.
What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.
What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.
What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
LiNK English Language Program: Meet the Students of Fall 2021
A consistently reported challenge we hear from North Korean defectors is English language ability, which is critical for both educational and career opportunities in South Korea. To address this need, we launched the LiNK English Language Program (LiNKglish)! Our North Korean friends have so much potential, and through capacity-building programs, they’re equipped and empowered to achieve their goals.
After a pilot Summer 2021 semester, we’re excited to share that our Fall 2021 semester served 49 North Korean students and 50 “English buddy” volunteers! Meet Hyang Lee, one of last semester’s students.
Hyang Lee
Can you briefly introduce yourself?
Hello, my name is Hyang Lee. I’m 26 years old and I’m majoring in business management. I just completed the program but because my English grades were low, I have not yet graduated.
I participated in LiNKglish for both summer and fall semesters. Through the program, I participated in several speech contests and received positive feedback every time, which gave me a lot of confidence. I still keep in touch with my buddy, communicating in English, and am working to complete my studies!
What were some of the most memorable moments in LiNKglish?
This semester, I was able to continue studying with the same English buddy that I had in the summer, Stephanie. I was really happy it worked out! I already knew what kind of person she was, and I felt very comfortable practicing English with her.
The best part was when I taught Stephanie how to read Korean. I would read out loud in English, and she’d read the Korean translation out loud. It made me feel quite proud of myself, that I was able to help someone and also learn English. Two-birds-one-stone, right? That was the most memorable moment for me.
Has communicating with your English buddy changed your perspective on foreigners?
Hmm… not necessarily. What I realized was that I really like America, but my buddy really loves Korea. It made me think, “maybe it’s because our cultures are so different, we like each other’s.”
When we chat about our everyday life, we often talk about food. We ask each other what we had for lunch, what types of food we’ve been eating, what famous restaurants we’ve visited. I told her that I felt like things were a lot saltier in the US, and she agreed. It was fun to ask questions and connect over both our similar experiences and differences.
What was your favorite meeting during LiNKglish?
I think it was our offline activity, the hiking day! It was our first time meeting in-person and I couldn’t sleep for 3 days prior, because I was so excited. Even though it was hard hiking up the mountain, I found myself speaking with the other students and volunteers the entire time. It was amazing. And when we got to the top, and looked down the mountain with everyone… it felt really great to be finally out and about.
Do you think your self-confidence has increased through LiNKglish?
For sure! I used to be afraid of communicating with foreigners, but now I’m confident I could talk to anyone in English. One time, I went to a clothing store and there was a foreigner trying to purchase an item. The store clerk didn’t speak English so I stepped in to help. It made me so happy that I was able to learn a language and help someone with it.
I actually got married last December. My husband and I plan to go overseas for missions in 7-8 years. I will have to use English so much more when I go overseas. I want to study hard and communicate in English as much as possible now, so that it will be easier for me when I go and do mission work.
