Creating home: An Interview with our U.S. Resettlement Assistance Manager
While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.
Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.
What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.
What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.
What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.
What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
Meet Noel, Our Newest North Korean LiNK Staff Member!
History has been made!! We have hired our first full-time North Korean resettlement staffer! Noel Kim might look familiar and that’s because she was LiNK Advocacy Fellow and intern at our Seoul office! As our newest Program Coordinator in Seoul, she works side-by-side with newly resettled North Koreans as they overcome the challenges of starting over in a new society.
We recently sat down with Noel to learn more about her new job and her own experience coming to South Korea.
How is it been working at LiNK so far?
Work is fun! Every moment I feel like my job is meaningful so it doesn’t feel like work at all. I became a staffer after being an intern so the work is similar but with more responsibilities and opportunities.
Why did you want to work at LiNK?
I joined LiNK last year as an Advocacy Fellow. I witnessed what LiNK does for the North Korean people and it was inspirational. I am from North Korea and it’s my responsibility to help but when I came to South Korea, I didn’t do anything to support my fellow North Koreans. I was embarrassed about that so when I heard about LiNK I saw it as an opportunity to make a meaningful impact!
How do your own experiences as a resettled refugee help you when you’re with our North Korean friends?
I lived through the same experiences so I think they trust me from the get go. I try to comfort them and give them advice on educational opportunities, resettlement programs, and even fun things they can do now that they are free. I also tell them to travel around South Korea.
There’s a North Korean saying, "A walking fool is better than a sitting intellectual."
You have to go see and experience how society works for yourself. You have to go see what clothes people wear, how they talk, and where they go to hang out. I believe being curious helps people adjust to South Korean society much faster.
What are some of the challenges resettled refugees you work with are facing in South Korea?
Usually, the people I meet struggle a lot with their North Korean accents. When I came to South Korea, I was ashamed of my accent too. The moment you open your mouth people know you're from North Korea. It makes you feel different. But I always tell the North Koreans I meet that with time their accents will naturally fade and not to stress too much about it.Also, older people who want to learn a skill usually have doubts that they can achieve their dreams at their age. I don’t think age matters, so I encourage them not to think like that but I completely understand and empathize with their concerns and feelings.
You’re working with North Koreans who have just resettled in South Korea, what was one of the hardest challenges you faced when you resettled?
One of them was making choices. When I lived in North Korea, I was never free. But then I came to South Korea and had freedoms I had never had before. It sounds strange, but it was not easy having so much freedom. For example, choosing your college major or your dream for your life was a new challenge. There were too many choices. I didn’t know what I should do or what I should choose. I recently read the book Escape from Freedom and as I read it, it hit me – I was running away from freedom.
It was so good to have freedom, but because I never had it before, I didn’t know what to do with it. Now that I have the freedom to do what I want, I'm working on doing something great with it.
What has been your favorite moment while working at LiNK?
It was a few months ago. The South Korea office had a karaoke gathering with LiNK’s board members and a lot of our North Korean friends. We just hung out and sang a lot of songs. That was one of my favorite memories because I was the emcee! I got to dance and I sang “Chingu” ( or “Friend”), a very old song I sang when I was younger.
It was my first time meeting so many North Koreans in one place in South Korea. I thought,“This is amazing that we are all together. It’s so much easier to be happy when we are together.”
What are your future plans or goals?
I am going to continue writing. I want to finish writing a book by the time I’m 30. I don’t care if it’ll ever be published. I just want to do it. And even if it seems far in the future, when North Korea opens, I want to return. I want to do whatever I can for the North Korean people. My work now at LiNK is preparing me for the day North Korea finally opens.
Want to to learn more about our resettlement work? Check it out here!
