Creating home: An Interview with our U.S. Resettlement Assistance Manager
While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.
Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.
What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.
What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.
What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.
What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
LiNK’s Biggest Milestone Yet: 1,000 North Korean refugees rescued!
I am incredibly humbled, grateful, and excited to announce that TOGETHER we have rescued 1,000 North Korean refugees!
This is the most significant milestone we have accomplished as an organization. But 1,000 is not just a number to us. It is 1,000 individuals with their own stories: mothers, fathers, children, grandparents, and friends - who now live in freedom and finally have the opportunity to pursue their dreams.
It's amazing to think about how far we have come since that night back in 2009 at a bar in Seoul, South Korea. I was with our then VP and Director of Field Operations. We were channeling our anger and frustration at the stories we kept hearing over and over: North Korean refugees were fleeing into China but didn’t have the resources to make it to freedom; many were being arrested and forcibly sent back to unknown fates; North Korean women were being trafficked, sold as brides, and sometimes even exploited after they made it to Southeast Asia.
We had to do something.
So we set out to try something that we knew would be dangerous and audacious.
We put a call out during the 2009 holiday season and launched a campaign called The Hundred. The goal was to raise as much money as we could to help 100 North Korean refugees escape China as soon as possible. Through the unwavering tenacity, dedication, and optimism of LiNK’s early supporters, people around the world donated over $40,000 in less than two months.
A few months later, in the jungles of Southeast Asia, we completed our first rescue mission. We brought out a group of eight refugees, including four young women, a mother and her 7-year old son, and an elderly couple we lovingly nicknamed Grams and Gramps.
What started as one rescue mission grew. More people joined this movement: Rescue Teams popped-up on university campuses and in communities around the world raising funds to rescue refugees; LiNK Nomads drove across North America and hosted thousands of events to tell the stories of the North Korean people; and, most importantly, more North Korean refugees reached freedom.
I am in awe and beyond thankful for the unbelievable support of LiNK’s donors, fundraisers, and Rescue Teams around the world for believing in this work and funding the rescue of 1,000 lives - to our partners in China and our Field Team in Southeast Asia for risking their own safety to do this exhausting work tirelessly and anonymously - to our incredible staff who, have been through so many crazy ups and downs over the years, from unbelievable victories to agonizing heartaches.
But no matter what, I am so thankful that you have always believed in our mission and have never stopped believing in the North Korean people.
I am especially grateful to each North Korean refugee who trusted us with their lives and gave us the opportunity to become a part of their stories. I am filled with hope thinking about the day we will return to a free North Korea with all of our North Korean friends: to meet their families, visit their homes, and see them finally reunited with the ones they love -but, this time, in freedom.
Thank you for being a part of this movement. It is because of your support, encouragement, and hope that this work is possible.
In gratitude and in hope,
Hannah Song
CEO/President
