Creating home: An Interview with our U.S. Resettlement Assistance Manager

While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.

Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.

What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.

What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.

What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.

What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
A Little Story about How the Media Gets North Korea Wrong

The North Korean government did not tell the people to prepare for another famine, but you probably saw headlines like this in the last week.
Here's how a mere mention of the 'arduous march' in the North Korean state media blew up and was incorrectly reproduced by media around the world in the space of a couple of days:
On March 28th, an essay by two North Koreans, Park Ok-kyoung and Choi Yoo-il, was published in the Rodong Sinmun (North Korea’s main paper). It included a passage, which roughly translates to “The road of the revolution is long and tough. There may again be times that call for chewing grass roots during an arduous march, and times that call for fighting the enemy single-handedly on a far-flung island...but we have to keep our single-minded loyalty for our dear marshal to the very end even if it costs our lives...”
The reference to the 'arduous march', the same term used to label the North Korean famine of the 1990s, caused a lot of excitement. But the term predates the 1990s famine. The original ‘arduous march’ was actually in 1938-39. It was a supposedly tough period of time that Kim Il-sung's band of guerrilla fighters had to 'march' through to victory in their fight against the Japanese occupiers. This tale credits Kim Il-sung for the defeat and is a classic 'struggle through adversity to final victory' type of story. So when times got tough in the 1990s, the official propaganda machine kicked in and framed it as a national struggle through adversity on the way to a final victory.
It was also about maintaining autonomy in the face of external threats, which was the context for this piece. The piece was meant to build up to the Party Congress in May, which is a massive political event that requires 'ideological preparation of the masses'.
So did the North Korean government tell the North Korean people to prepare to chew grass to survive another famine? Or to prepare to fight the enemy all by themselves on a far-off island? Not particularly. They basically said that the North Korean people must stick with their leader, even if things get tough, and all shall be overcome. And it also wasn't written in the name of Kim Jong-un (that would make it more of a story), but in the name of two individuals writing for the paper.
So, why did this happen?
Far too few journalists can read Korean, let alone know how to read and interpret North Korean propaganda. But there's a lot of international appetite for stories about North Korea. So once a piece like this gets out that makes sense to journalists with a peripheral awareness of North Korea, it is easy for it to bounce around the global media echo chambers, getting picked up by many outlets without any accuracy check on the interpretation.
Furthermore, the North Korean government isn’t going to come out and correct it. Here's where there is some truth in the statement "when it comes to North Korea news, anything goes." At this point it becomes something that ‘happened’ without actually happening.
On a brighter note, thanks to the deeper economic and food security resilience built up by the bottom-up marketization, private-plot farming, and linkage to the Chinese economy, a recurrence of a famine on the scale of the 1990s is extremely unlikely in North Korea now.
[Post edited on 2016-04-11 for clarity and accuracy]