Creating home: An Interview with our U.S. Resettlement Assistance Manager
While the majority of the North Koreans who come through our rescue network wish to resettle in South Korea, a small group choose to come to the United States. Drawn by family, friends, and new opportunities, they resettle all across the country. Because resettlement to the U.S. comes with its own set of unique challenges—mainly the language barrier—we have programs specially designed to help North Koreans find their footing in their first few years. Our U.S. resettlement manager Kris explains the details of the resettlement process and her work with LiNK in more detail.
Describe a normal day at your job.
What’s cool about my job is that no work day is the same. From helping a North Korean register for school to purchasing bikes for a family (both are things I have done very recently), every day is different. I travel quite often to visit refugees and to meet with partner organizations. I also spend a lot of time researching government and community benefits, changes in immigration laws, and educational resources. I will say that the two services I provide almost every day are translation and interpretation.
What do you enjoy most about your job?
The North Korean friends we work with are pretty awesome. It really is my privilege to be able to work with such an amazing group of people. I get to help them but I also learn so much. My job never gets boring. They challenge me to do more and be better. My colleagues at LiNK are pretty cool, too. =)
What is the most difficult part about your job? What was most surprising about the work you do?
The number of North Korean refugees who have resettled in the US is pretty small so people tend to put them in one group and form generalized opinions about them. But what I learned over the years and what some people might find surprising is that each person is so unique in their backgrounds, family dynamics, worldviews, reasons for defection, life goals and dreams. It’s challenging to be able to assess and meet their differing needs and help them reach not only self-sufficiency but also the eventual self-actualization and fulfillment. But I’m proud of the individualized and flexible case management that we have been able to offer to the people we serve. As we expand our work, I hope we will continue to have capacity to offer individualized care.
What are some of the challenges that our North Korean friends face as they resettle here in the US?
There are so many. Most common ones would be language and cultural barriers. Access to transportation is a huge challenge because although many states offer driver’s license exams in Korean, there are some that don’t, so the refugees have to learn English first in order to take the driver’s license exam. Some of the more recent and regionally-specific challenges are lack of affordable housing and immediate employment opportunities.
What are some of the challenges in running a North Korean refugee post-resettlement program here in the United States?
The fact that the people we work with are scattered all over the country makes it difficult to do anything in-person. Geography has always been the biggest challenge for me because I’d love for us to be more accessible to the refugees and do more in-person programs with them. Most refugee agencies serve local communities because it’s difficult to be a direct service provider from afar. We have to be creative to stay connected to the people we serve. One good thing that the pandemic did was normalizing virtual communication, and we were able to successfully execute an entrepreneurship program and a mentorship program virtually during the pandemic.
What was one of your most memorable events in this role?
Not long after one of our clients died in a car accident, I flew out to see her minor children. I knew that no words would bring comfort to them at that point. I took them out to see a movie and we went to get our nails done. Of course, we got some boba afterwards. Then per their request, we went out to a hot pot restaurant for dinner, and there we ran into some people from their church. The people assured me that the children will be taken care of and the community will be there for them. I went out there to bring some comfort for the children, but instead, I was the one that was comforted more than anyone. It’s just one of those days that I’ll always remember.
What is something you wish the world knew about North Korea or the North Korean people?
Maybe I can just say something about the North Korean refugees, rather than the entire country of North Korea or the North Korean people inside the country. North Korean refugees, in their defection and resettlement process, have gone through so many unimaginable obstacles and have overcome them with such incredible resilience and determination. I believe that they have this amazing potential to overcome any barriers and to succeed in their new life. I hope the whole world understands this and welcomes the refugees with open arms.
A Reason to Live: An Interview with Hae Sun
Hae Sun was rescued while hiding in China in 2013. Now safely resettled in South Korea, she attends a two-year college as a business/Chinese major and she just finished her first semester. Choosing to go to college was not an easy decision for her. She was adjusting to the many differences in South Korean society and dealing with loneliness, low self-esteem, and anxiety issues. But, ultimately her drive to pursue her dreams was stronger than the challenges she faced. Now, she’s excited to achieve the goals she has set out for herself.
“When I got my acceptance letter to a two-year college in South Korea, I thought of my mom who is still in North Korea. I wished she could’ve heard the good news and congratulated me. I haven’t heard from her since I left North Korea a few years ago. I don’t even know whether she is still alive. I know she would be very proud of me for attending college.” - Hae Sun
Our resettlement coordinator Jihyun recently met up with Hae Sun to see how she has been doing since starting college. Read their conversation below:
Jihyun: “How was your first semester?”
Hae Sun: It was not easy at all. In the beginning, I struggled so much. There were so many things my South Korean classmates easily understood that I didn’t because of the different education systems between North Korea and South Korea. I also didn’t study for more than 10 years because I didn’t get a proper middle school/high school education in North Korea and spent a long time hiding in China.
I didn’t do well for my midterms, but did better for my finals. Throughout the semester there were many moments when I really wanted to give up and drop out of school because studying was so hard and things were difficult for me, but I didn’t give up.
Jihyun: “Other than studying what else was difficult during your first semester?”
Hae Sun: Well, making friends in college was not easy. You know, I am at least 10 years older than most other freshmen. I am still afraid that they might not feel comfortable being around me because I am a lot older and culturally different from them. Some students have been so nice to me and I shouldn’t think that way, but I still get self-conscious about my age and background, which I know hinders me from getting close to them. Next semester I will try to be around other students more without worrying about my age and background.
Jihyun: What was the best part of your first semester?
Hae Sun: I was able to clearly understand a lot of Chinese grammatical stuff, which I had struggled with for a while. I was hiding in China for a long time so I learned conversational Chinese through talking with Chinese people, but I never learned it in school, so there were still a lot of grammatical rules I didn’t understand. Since I started studying Chinese as my major, I have learned a lot of those rules. I am so so happy about it and thankful for my education.
Jihyun: “What was one of new things you started doing after coming to South Korea?”
Hae Sun: Volunteer work to help people in need. In North Korea, I never thought of helping other people because I had so many difficulties then. I have been part of a group of volunteers for the past year that gives food to homeless people in train stations in Seoul. The group consists of young resettled North Korean refugees like me and South Korean college students.
Even after I resettled to South Korea, I didn’t think of helping others because I didn’t have a lot and thought I had to resettle successfully first. But while volunteering through the group, I have realized that I don’t need to have a lot of money or time to help other people.
Sharing what I have with others and helping them makes me happy now. In North Korea and China when I was always in need, I thought only receiving could make me happy, but now I know giving also makes me happy. That is why I do the outreach volunteer work for the homeless.
Jihyun: What were some of the difficulties you had when you first came to South Korea?
Hae Sun: Before I came to South Korea, I thought I would be fine communicating with people here because we speak the same language, but I was not aware of a lot of the differences between the South Korean language and the North Korean language because the two countries have been separated for almost 70 years.
At first I struggled a lot. There were many times when I either didn’t understand South Koreans or they didn’t understand me due to our different accents and words. Although there are still words and expressions I don’t completely understand, I am a lot more used to it than when I first came here. I have learned a lot of new words and expressions while working different jobs with South Koreans and through attending college here.
Actually at the beginning of this semester, I didn’t understand a lot of words that other students would use because I am even more unfamiliar with words young people use here. Still, I get confused about some South Korean expressions and words and sometimes I still don’t understand what my professors say. I used to get stressed out about it so much, but now I try to give myself more grace about my language issues. I mean I will keep learning new things and trying to get used to them for the rest of my life here. I will just face them instead of avoiding or getting stressed about them. That is why I am in college so that I can learn, right?
Another difficulty was loneliness…I still feel lonely from time to time. I really miss my family. I actually had depression when I first came to South Korea because of loneliness. Now I don’t have depression anymore because of new friends I have made since I came to South Korea. My church community has especially made me feel loved and encouraged and has been helping me overcome loneliness and depression.
Jihyun: What is freedom to you?
Hae Sun: Freedom enables me to do what I want and visit the places and countries where I want to go as long as I have the willpower and make the effort. None of this was possible back in North Korea.
Jihyun: What do you want to say to people around the world who support you and other North Koreans?
Hae Sun: I really thank them from the bottom of my heart. They have never met me and they don’t know me, but they have supported me so much. Thanks to their support I am now enjoying my freedom and pursuing my college education. What is more moving to me is they have given me all the support without asking anything in return. I am so touched by their unconditional support. I cannot thank the supporters enough.
Jihyun: How do you want people in the world to see North Korea and the North Korean people?
Hae Sun: I want the world to distinguish between its people and its leaders. I know that the regime is bad and has done a lot of evil things, but the ordinary people are innocent.
Jihyun: What is the most important value in life?
Hae Sun: Having goals to achieve. I didn’t have a lot of goals until I came to South Korea. After escaping in my early 20s, I didn’t have any goals other than just surviving and not getting repatriated back to North Korea...I didn’t even want to live a long life. I just wanted to live until I turned 30. But now, I want to live for a long time because I have a lot of goals to achieve.
I would feel so sad if I only lived until I turned 30 now. That is not enough time to do all the things I want to do.
Jihyun: What are your future goals?
Hae Sun: I always wanted to go to college in North Korea and China, but it was not possible due to my social status and other obstacles in those countries. I am living that dream by attending college with a major I really enjoy studying. Now my goal for the future is to successfully finish college and get a job I am passionate about. I don’t know what kind of job I want yet, but I know I will find one if I keep doing my best in college.
You can help other North Korean refugees escape China and resettle successfully by donating to our work. Donate now.
